.policy-page {
max-width: 800px;
margin: 0 auto;
padding: 40px 20px;
font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, sans-serif;
color: #000;
line-height: 1.6;
}
.policy-page h1 {
font-size: 32px;
font-weight: 600;
margin-bottom: 16px;
color: #000;
}
.policy-page .intro {
font-size: 16px;
color: #555;
margin-bottom: 24px;
font-weight: 400;
}
.policy-page h2 {
font-size: 20px;
font-weight: 600;
margin-top: 32px;
margin-bottom: 12px;
color: #000;
}
.policy-page p, .policy-page li {
font-size: 15px;
font-weight: 400;
color: #333;
line-height: 1.6;
margin-bottom: 8px;
}
.policy-page ul {
padding-left: 20px;
margin-bottom: 16px;
}
.policy-page .highlight-box {
background: #f5f5f5;
border-left: 3px solid #000;
padding: 16px;
margin: 24px 0;
}
.policy-page .highlight-box p {
margin: 0;
font-weight: 500;
color: #000;
}
.policy-page strong {
font-weight: 600;
color: #000;
}
.policy-page a {
color: #000;
text-decoration: underline;
}
@media (max-width: 768px) {
.policy-page {
padding: 24px 16px;
}
.policy-page h1 {
font-size: 28px;
}
.policy-page h2 {
font-size: 18px;
}
}
Returns & Refunds
We want you to love your purchase. If you're not completely satisfied, we make returns easy.
30-Day Return Policy
Return any unused item within 30 days for a full refund. Items must be in original packaging with all tags attached.
How to Return
- Contact us with your order number
- Pack items in original condition
- Ship back using our prepaid label
Refund Details
- Refunds processed within 5-7 business days after we receive your return
- Original shipping charges are non-refundable
- Return shipping is free for defective or incorrect items
- Store credit available immediately if you prefer
Non-Returnable Items
- Used or opened cosmetics and personal care items
- Gift cards
- Final sale items (marked as non-returnable)
Need Help?
Questions about your return? Email us at support@sophiasbeauty.co.uk or contact customer service.
